Licence FAQs

Licence FAQs

If you have chosen a two or three year contract in order to qualify for a multi-year discount and wish to terminate your agreement with us before your licence period ends, a cancellation charge may apply. 

Upon cancellation, any future licence fees will be cancelled, however any multi-year discounts that you have received would no longer be valid, and you would be required to repay the total amount of those discounts.

For example: 
  1. On 27th June 2021, the school purchases a 3 year licence at £1000 (excl. VAT) with a multi-year discount of 10% per year. 
  2. You will be invoiced £900 (excl. VAT) per year for 2021, 2022 and 2023. The invoices will be sent prior to 27th June each year and your licence will expire on 27th June 2024.
  3. On the 1st June 2022, you notify Cornerstones that you wish to terminate your agreement. 
  4. The remaining 12 month licence fees (Invoice 2: 27th June 2022 for £900, and Invoice 3: £900 27th June 2023) will be cancelled. Your access will be suspended on 27th June 2022. 
  5. The discount you received for your first licence period will no longer be valid and you will be required to pay £100 to cover the 10% discount that you have received for Year 1. 
 
If you wish to speak to our renewals team, please call 03333 20 8000.